Info & Policy
Welcome to SmartCrate!
We’re a small Indian business offering unique galaxy-themed lighting and gift products. We believe in honest pricing, good quality, and fast delivery.
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**Business Information**
Business Name: SmartCrate
Owner: Mahiraj Khatariya
Location: India
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**Contact Us**
Email: mahirajkhatariya1745@gmail.com
Phone: +91 7096458083
Support Hours: 10 AM to 8 PM, 7 days a week
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**Shipping Policy**
We offer shipping across India.
- Order processing time: 1–2 business days
- Delivery time: 4–8 business days via trusted courier services
Tracking details will be shared after dispatch.
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**Return & Refund Policy**
If you're not satisfied with your product, you can return it within 7 days of delivery.
- Product must be in original condition
- Contact us at mahirajkhatariya1745@gmail.com for return instructions
Refunds are processed within 3–5 days after receiving the return.
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**Privacy Policy**
We take your privacy seriously.
- We do not share or sell your personal data
- Payment information is encrypted and secure (SSL protected)
- Emails are only used for order communication and optional offers
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**Terms of Service**
By using our website and placing an order, you agree to our terms.
- Orders are subject to availability
- Pricing and offers may change without notice
- We reserve the right to cancel orders in rare cases of fraud or technical error