Info & Policy

Welcome to SmartCrate!


We’re a small Indian business offering unique galaxy-themed lighting and gift products. We believe in honest pricing, good quality, and fast delivery.


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**Business Information**  

Business Name: SmartCrate  

Owner: Mahiraj Khatariya  

Location: India  


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**Contact Us**  

Email: mahirajkhatariya1745@gmail.com  

Phone: +91 7096458083  

Support Hours: 10 AM to 8 PM, 7 days a week


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**Shipping Policy**  

We offer shipping across India.  

- Order processing time: 1–2 business days  

- Delivery time: 4–8 business days via trusted courier services  

Tracking details will be shared after dispatch.


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**Return & Refund Policy**  

If you're not satisfied with your product, you can return it within 7 days of delivery.  

- Product must be in original condition  

- Contact us at mahirajkhatariya1745@gmail.com for return instructions  

Refunds are processed within 3–5 days after receiving the return.


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**Privacy Policy**  

We take your privacy seriously.  

- We do not share or sell your personal data  

- Payment information is encrypted and secure (SSL protected)  

- Emails are only used for order communication and optional offers


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**Terms of Service**  

By using our website and placing an order, you agree to our terms.  

- Orders are subject to availability  

- Pricing and offers may change without notice  

- We reserve the right to cancel orders in rare cases of fraud or technical error